★ Legal Document

REFUND

policy.

Last Updated

February 2026

Guarantee

30-Day Money-Back

No usage threshold · No questions asked

We want you happy with your purchase. This is a buy-and-receive-product service, and we stand behind every order with a real refund guarantee — no hoops, no small print traps.

Day Refund Window

Business Days Processing

100%

Legitimate Requests Resolved

Usage Threshold

★

30-Day Money-Back Guarantee

Full refund windowRequest a full refund any time within 30 days of purchase.
No usage thresholdWe refund whether you downloaded once or many times.
No questions askedYou don't need to justify your reason for requesting a refund.

◷

How To Request

Email usSend your request to refunds@brieflabstudio.com.
Include order numberAdd your order number and a short note about your request.
5 business daysWe process all refunds within 5 business days back to the original payment method.

◈

Quality Issues

Corrupted fileIf a generated file is corrupted or fails to produce output, we refund in full.
Wrong deliveryIf your order doesn't match what you described, you're covered.
Zero hassleQuality failures are refunded immediately — no questions asked.

▦

Non-Refundable Cases

After 30 daysRefunds are unavailable once 30 days have passed since purchase.
Fraudulent ordersOrders flagged as fraudulent or abusive are not eligible.
Terms violationsGenerating content that infringes third-party rights or is unlawful voids eligibility.

❋

Chargebacks

Contact us firstWe resolve 100% of legitimate refund requests directly.
Faster resolutionWe act faster than your card issuer — usually within 5 business days.
Always reachablerefunds@brieflabstudio.com — we respond to every message.

★ Request a Refund

Need help with your order?

Email us your order number — we handle it fast.

refunds@brieflabstudio.com →

★

Legal Entity

Evoea Fakturaservice AB

Registration

559117-4783

Address

Karlavägen 18, BV, 114 31 Stockholm, Sweden

Platform

Brief Lab Studio

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